Error in Event Viewer:


Faulting application spoolsv.exe, version 5.1.2600.2696, faulting module ZSR.DLL, version 6.20.1625.0, fault address 0×0001f979.

How to Fix:


  1. Create a command prompt and run the following commands:
  2. net stop “spooler”
    del /S /Q c:\windows\system32\Spool\Printers\*
    net start “spooler”
  3. Attempt to print again